At Discount Tire & Brake Inc., we take pride in offering the best customer experience to Little Rock, AR, Benton, AR and Jacksonville, AR. We strive to provide our customers with the best experience possible each visit.
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Super friendly service and very fair. Polite and kind workers. I would highly recommend this place.
Business reply to this review:
Amy, thanks very much for the five-star rating and kind words. We're certainly glad that you found our service to your liking. Too, we very much appreciate your taking the time to write this very positive review.
I received excellent and friendly service today at the Little Rock location. I had two tires that needed to be patched due to picking up nails. Dropped my vehicle off on a busy Friday morning and had a coworker pick me up so I didn’t have to wait. I had barely gotten to my office and I got a call it was ready for pick up! Everyone was friendly and attentive. Will definitely use in the future!
I don't even know how to start - So I'll start with "this is the best customer service I have experienced in a decade" - at ANY type of store. We had a blowout on an RV and replaced with a spare. Drove into the Kanis Road store the next morning for a replacement. Ken literally walked out of the shop - Pointed to the spare, told me what they had and directed me where to park. The techs came out, removed the blown spare and quickly and competently replaced the new tire. Had the paperwork done and we were out the door in less than 15 minutes with a 10 ply quality tire at a great price. Fantastic. If we lived in Little Rock we'd make sure every one of our friends went there. Ken is clearly top of his game... Thanks...
I made it home safely on this cold, wet, gloomy night thanks to them. So glad they were still open when I got off work to discover I had a very low tire. They are conveniently located only 3 minutes from my job in downtown Little Rock. They took really good care of me and repaired my tire in no time! Thank you so much Discount Tire!
Great experience with good people. Had a mix up on tire selection and Lorenzo took care of it no questions asked. Tech that put on the tires took the time to discuss rotation and thanked me twice. 5 stars without a doubt.
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