At Discount Tire & Brake Inc., we take pride in offering the best customer experience to Little Rock, AR, Benton, AR and Jacksonville, AR. We strive to provide our customers with the best experience possible each visit.
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I am from South Carolina - going back to the West Coast and here in Arkansas I needed something? My toyota 4runner was not feeling right to me - I took it to several places and they wouldnt even look at it! Did some phoning spoke with Chris and took it to Discount Tire and Brake the next day - left it, they called and told me what was up - needed brakes and rotors and my vehicle was completed a very short time later! The price was Very fair and everyone at the Capital St location were FABULOUS! The shop was squeaky clean and nicely presented, the manager Jacob Lawson was Wonderful and the all of it was just a GREAT EXPERIENCE! I CANNOT SAY ENOUGH GOOD THINGS ABOUT DISCOUNT TIRE AND BRAKE - I HIGHLY RECOMMEND IT!!! AND I THANK ALL YOU FINE GENTLEMEN AT THE LITTLE ROCK , ARKANSAS LOCATION
I found this place about two years ago and continue to go back to these guys. They are honest, fast, and reasonable...sometimes even going above and beyond. I went in for an oil change this morning and ask them to look at my front passenger tire (brand new in December) because it was losing air pressure slowly. The oil change was a typical service and price, but they found a nail in my tire and fixed it for no extra charge! What a great surprise! I'm recommending them to my local friends and will continue to be a returning customer for all they do there. I am grateful for their work.
Super friendly service and very fair. Polite and kind workers. I would highly recommend this place.
Business reply to this review:
Amy, thanks very much for the five-star rating and kind words. We're certainly glad that you found our service to your liking. Too, we very much appreciate your taking the time to write this very positive review.
I received excellent and friendly service today at the Little Rock location. I had two tires that needed to be patched due to picking up nails. Dropped my vehicle off on a busy Friday morning and had a coworker pick me up so I didn’t have to wait. I had barely gotten to my office and I got a call it was ready for pick up! Everyone was friendly and attentive. Will definitely use in the future!
I don't even know how to start - So I'll start with "this is the best customer service I have experienced in a decade" - at ANY type of store. We had a blowout on an RV and replaced with a spare. Drove into the Kanis Road store the next morning for a replacement. Ken literally walked out of the shop - Pointed to the spare, told me what they had and directed me where to park. The techs came out, removed the blown spare and quickly and competently replaced the new tire. Had the paperwork done and we were out the door in less than 15 minutes with a 10 ply quality tire at a great price. Fantastic. If we lived in Little Rock we'd make sure every one of our friends went there. Ken is clearly top of his game... Thanks...
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